Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
Cleanliness
Great location
Dining quality
Booking cancellation
6.4/10
Nice
Rooms
7.3
Location
8.0
Service
7.0
Dining
5.3
Guest reviews
6.4/10
based on 3 reviews
7.2
7.2/10 based on 628 reviews
Ronald
United Kingdom,
November
2023
6.2/10
I had a mixed experience at the hotel. On one hand, the rooms were clean and comfortable, but the jet tub was a bit tricky to use due to the instructions being in French. The service was friendly overall, but there was an unexpected booking cancellation by the manager that caused inconvenience. The location was nice, although some fresh blueberries would have been a nice touch. The dining experience was not impressive, with some limitations in the breakfast options. However, the overall cleanliness of the facilities was maintained well.
Rooms
8.0
The rooms were clean and boasted slanted walls cutting out a big chunk of the room. The jet tub for two was a nice feature, but we had a challenging time figuring out how to use it with the French instructions.
Service
7.0
The service was really friendly, but I was disappointed because the manager canceled our booking without providing any reason, which caused inconvenience before midnight.
Location
7.0
The location was nice, kept clean, and in the middle of the famed Lac Saint-Jean region.
Dining
5.0
The dining experience was disastrous with square hamburgers and breakfast lacking fresh fruit. However, it was overall satisfactory without any high expectations.
Facilities
5.0
The facilities were in need of improvement, especially in the dining area. The inclusion of fresh fruit and a better breakfast experience would have been appreciated.
Cleanliness
Dining quality
Ann
United Kingdom,
August
2023
6.6/10
The hotel had a nice jet tub, but the confusing instructions and restricted usage time hindered our experience. The room was clean but had some design limitations and was a bit cold. The service was friendly, but a sudden booking cancellation by the manager left us disappointed. The location was excellent, although we missed some expected fresh local delicacies. The dining experience lacked fresh fruit, but at least there were home-made jams available. The facilities were satisfactory.
Rooms
7.0
The room was clean but had some design limitations and was a bit cold.
Service
6.0
The service was friendly, but a sudden booking cancellation by the manager left us disappointed.
Location
8.0
The location was excellent, although we missed some expected fresh local delicacies.
Dining
5.0
The dining experience lacked fresh fruit, but at least there were home-made jams available.
Facilities
7.0
Facilities were satisfactory.
William
United Kingdom,
April
2023
7.4/10
The hotel is in a convenient location in Quebec, kept clean, and offers a peaceful atmosphere. While missing fresh blueberries in the famed Lac Saint-Jean region, it provides easy access to local attractions.
Rooms
7.0
The rooms were average, with a nice jet tub for two that was a bit tricky to figure out due to French instructions. The strong air conditioning was a plus, but being located on the 3rd floor at the end of a long hallway was not ideal.
Service
8.0
The service was good, as the staff put a key in our locked door with a privacy sign, allowing us access even when arriving late.
Location
9.0
The hotel's location in the famed Lac Saint-Jean region of Quebec was excellent, offering a nice and clean environment without internal noise. However, the lack of serving fresh blueberries was a small disappointment.
Dining
7.0
The continental dining experience was sufficient, though it could improve by offering fresh fruits or real juice, especially in the region known for its blueberries.
Facilities
6.0
The hotel provides basic facilities, including grilled meat options, suitable for a short stay.